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Managing Auto-renewal Membership Subscriptions

Posted by My PA Network Moderator Hub on
My PA Network Moderator Hub

Please see the below instructions describing how to cancel recurring membership payments and please contact us with any questions along the way.


Step 1: From the Member Management section of the control panel, search for the member by name or email address, via the ‘Quick Follower Search’ bar:


Step 2: Once you have located the correct member, click ‘Cancel auto renewal’ under the Actions dropdown to the right of their name:


Step 3: Select the option to send an email to the member notifying them of this cancelation, and then click ‘Confirm':